My experience has been totally terrible! You charged my credit card $3634 on Nov 26,2014, for a exercise bike. I had to call finally on Dec 22,2014 only to be told that you were not going to deliver the bike. I was told you knew this on Dec 19, but did not notify me. I was also told that a refund had been submitted to my credit card on Dec 19. No such credit was received in my account. I talked to various sales people 5 more times and received nothing but clearly fraudulent information. As of Jan 14,2015 no return of my money has been made. The last person I talked to was very insulting, and would not give me the name of any Manager to get any action. You are NOT SAFER! I give you a 0! And will pursue this with authorities, the credit card company and the internet servers.
Gerard,
You have been 100% refunded and your issue has been completely resolved. You were refunded $1817. 45 on January 16th@3:09 via transaction ID: 6844264110. Furthermore, you were refunded $1817. 45 on January 19th@3:21 via Transaction ID: 6850641362. If you have not seen your funds reflected on your account please feel free to contact your bank to confirm.
Thanks,
Artie