Ordered a part for my 2010 Triumph and once the part arrived, I found I couldn't use it. I never opened the part. I filled out their online return form and instead of using their return label (at a charge of $6.99) I paid for my own shipping with tracking. My tracking showed they received the part but instead of refunding my total amount for the part, they deducted the $6.99 cost of their return shipping label although it was never used. All my requests for the difference of $6.99 to be refunded have gone unanswered.
Terrible company to do business with!