Tried to use chat to get some help, and it was slow and unhelpful. Just purchased elsewhere instead. In the end, what was advertised was not really available.
Thank you for your feedback! We are sorry to hear you are not satisfied with the live chat assistance.
In effort to provide our valued clients with the most up to date and accurate information, CARiD is continuously implementing real-time updates to our online superstore.
Your feedback is very important for us and allows to see the flaws of the customer service and work on improvements!
Please, email me at chester.ha@carid.com so i can assist you further.
Page took several attempts to load, so bogged down with trackers, links, and advertising images. The content was disappointing and did not live up to the clickbaity marketing. Somewhere drowning in the trackers and advertising may be some good content, but I won't be there to find out. Some sites use you hard, this is one for sure.
They blocked files from being downloaded from my freelancer, then totally failed in their attempt to make them available, causing me to miss my deadline. They hide the support chat between time wasting worthless FAQs and a labyrinth of crap. They detracted from the interaction and got paid for it.
Dear George,
Thank you for your feedback! We are sorry to hear you are not satisfied with the live chat assistance.
In effort to provide our valued clients with the most up to date and accurate information, CARiD is continuously implementing real-time updates to our online superstore.
Your feedback is very important for us and allows to see the flaws of the customer service and work on improvements!
Please, email me at chester.ha@carid.com so i can assist you further.
Looking forward to your response!