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George K.

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1 Review by George

Kayak

  • Kayak

“I prepaid for a 4 star hotel through Kayak only to...”
10/17/13

I prepaid for a 4 star hotel through Kayak only to find out when I showed up at the hotel that Kayak never confirmed my reservation and I had nowhere to stay! You can imagine the shock I was in and it was a busy convention week so I did not have many options. I ended up scrambling into a miserable other hotel that was half the price of what I paid for and they would not refund the difference of what I prepaid to Kayak. A terrible and unforgettable experience and Kayak has done nothing to make it right.

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