Thumbnail of user geoffg5

Geoff G.

Contributor Level

Total Points
81

1 Review by Geoff

  • Fandango

5/2/15

Purchased tickets to a 7:30 showing of avengers on May 2nd. This is the date that was shown on the confirmation screen when I submitted the purchase. Open email, and lo and behold, tickets are for May 1. Thanks to Fandango's ridiculous refund policy, I cannot get a refund because they sent me tickets to the incorrect day which is not 2 hours before showtime. Tried to get customer service to rectify this, apparently Fandango believes that I should be responsible for their %%^&&% web code that shows a confirmation screen for the wrong product. Hopefully the theater will help me out when I speak with them, or else its a chargeback for you Fandango, fix your $#*!ty web code so that the product on the confirmation screen is the same as what comes in the email.

Geoff Has Earned 1 Vote

Geoff G.'s review of Fandango earned a Very Helpful vote

Geoff hasn’t received any thanks yous.

Geoff doesn’t have any fans yet.

Geoff isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user robr698
Rob R. reviewed Fandango
4/2/24

I purchased tickets, had an unexpected conflict, I tried to call to change/refund my tickets, the...

Thumbnail of user tajoya1
J T. reviewed Fandango
3/22/24

On 03:22/24 before the movie started I called Fandango to get a refund on one of four tickets...