I purchased their autoforward software after reading that you do not need to have the phone in your possession. As soon as they sent the instructions, that proved to be a lie. So I immediately requested a refund. This was May 7th 2021. Margaux Johnsons and Fran Ferrara promised several times that it would be sent ($129.97) to me. Here we are a month later, and STILL NO REFUND. These people are scammers. DO NOT EVEN THINK OF BUYING ANYTHING FROM THEM.