Ordered tickets for Liverpool match 2 weeks in advance- then I started reading peoples' reviews. Really wish I hadn't as I then had many sleepless nights thinking the tickets weren't going to arrive at all! Having said that customer services always answered my calls and despite the language/volume barriers they all assured me my tickets would arrive the day before the match.(I called them many times!)
Tickets did arrive just as they said the day before by recorded delivery- and then I went off and had one of the best days of my life- what a fantastic experience. Thanks FTN. I think I'll be back:-)