Gemma M.

Warning- DO NOT use this site! This is the most disappointing online shopping experience I have ever had. I ordered on 20th Feb 2014, and have no clothes, no answers and not a single reply to my FIVE tickets of complaint.

I am usually very careful about online purchases, but I guess I was seduced by the lovely looking clothes and low prices. I am a small size, so thought these items would fit and look good. I ordered a number of items and paid for "expedited" shipping: total cost of $AU 105.

After 10 days, I started to get concerned and checked the status of my order- it was still "processing". I sent a pleasant enquiry via their Ticket system, which promises an answer within 24 hours. I received an automated reply saying my ticket had been received, but no answer. I have sent four further ticket since then. I have had NO answer at all by any means. No email, nothing at all.

I paid in full as soon as I placed my order, and these people took my money quite happily. I paid with PayPal, so hopefully may have some recourse. I think PayPal should definitely remove them form the retailers they deal with. I will complain to PayPal and never deal with this site again.

Total disappointment. Should not be in business.