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After 26 days received 3 of 4 items, after 29 days was told the last item is still being processed. The 3 items that was delivered were ok, 1 shirt fit ok, 1 shirt fit was not so good, and the sport cost fit well but sleeves about 2 inches too long, costing $39 to get altered. Slow delivery times unacceptable and quality of merchandise a bit on the low side in my opinion. One and done with these guys.
My order was divided into 2 orders instead of 1, which is not a problem, but it would have been nice to have been given a notice that a second shipment would take place with a tracking number as well. Instead I had to make a call to find out about the missing parts in the fist shipment. I will say that Desiree with customer support was very supportive and help in providing the info on the second shipment via email with tracking number.
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Prodotto interessante e di buona fattura. Peccato che non mi piaccia la sua indossabilità
Available trustworthy clear honest kind and good taste for goods
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102658083 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox