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I will do my first snipe with them tomorrow but have had an incredible experience with the customer support. I've been on the phone with Mike for 1 hour and 7 minutes while he answered all my questions, explained to me the inner workings of their servers, the latency (only 200ms +-) and redundancy they have in place. He also explained to me how ebay works and the auction system as well as their statistics when it comes to different buffer times and win percentages. Absolutely incredible.
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Your 5-star review is a big boost to our team's morale! Thank you for choosing eSnipe, and we can't wait to help you win even more auctions in the future.