I bought a dishwasher directly from the company. It stopped working 11 months later. There was no Whirlpool technician in my area so I had approval to use my local one. I paid out of pocket with a promise of reimbursement and 3 months later I have received less than half of the money for my expenses. Emails and phone calls have been ignored. NO MORE WHIRLPOOL APPLIANCES FOR ME. BUYERS BEWARE!