Believe these negative reviews! I'm very sorry I never saw them before I rented through economybookings.com. No need to go through all the detail. I had the same miserable experience as many others with excessive, unnecessary charges. Then they never did respond to any of my e-mails and they don't answer their customer service line. Next time I'll check the reviews first. And rent a car from a more reliable, reputable company.
UPDATE: when you see a positive review for this company, check it out throughly---often the reviewers are using the exact same positive review for more than one company, just changing the name. Obviously fake.