Gary G.

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JustAnswer

Question And Answer

“Total scam”

3/29/23

I contacted Just Answer to get some employment information for my small company. They stated a $5.00 initial charge and then charge $39. Their chat line stops working after a few responses so you can't even communicate. The phone is a joke and totally automated. You can't get anyone on the phone. They tell you you will be billed $5 and then get billed $39. No one contacts you and you can't get anyone on the phone. They said someone would be back to me within a few minures and then an hour.
I waited all day an no response. I don;t even know if or how I can cancel. STAY AWAY FROM THESE CROOKS!

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JustAnswer S. – JustAnswer Rep Over a year old

Hello Gary,

Thank you for giving us the opportunity to assist with your concern today. Please reach out to us privately so we can find your account and make this right for you.

Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35