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My account was hacked, and i saw they took almost all the money via posting fake jobs, as i noticed this, i made multiple tickets. When checking i saw all the money come automatically back to my account. The full 600 something dollars USD.
Then got an email from Elizabeth C. Stating my account is hacked, clean and reformat pc. I did this and now no reply! Been so long since then and not even a reply saying she received it. Live chat just says they cant help.
My other tickets: one wanted me to reply, but my account is blocked so cannot reply and then they close the ticket. Others say i need to refer to the ticket Elizabeth C. Has made. And no replies from them either!
I am a very patient person but this is ridiculous. They block you and you cant reply on their site unless you make another account just to chat to them for them to say they cant help.
Tip for consumers:
think hard before joining if you need support in this venture.
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Hello Gary. Unfortunately, I can't pullout the account of the username you have provided. I would love to take a look at your concern and provide my recommendations. If you will let me, please send an email to savannahg@freelancer.com. Thank you and I am looking forward to your email.