Horrible customer service. Bought sandals, wrong size & not enough support. Went into chat session where I got no answers - just links. Bottom line, I will be charge $38.82 to return a pair of $45 sandals. This is a highway robbery. You'll find that chat is "not permitted" to quote charges you will get but only wants you to buy something else & still not tell you what you will be charged. Buyer beware!