Gopi you are a superstar. You've set the benchmark for exemplary customer services in my eyes. Your being the guiding light for me to complete the update process was simply outstanding. Your are patient, you are knowledgeable and you knew what was to be done and how to guide a naive person learn something for the future.
I truly appreciate the efforts and commitment of the whole HostingRaja support team that helped me fix the issue. Truly good work guys. Keep growing and keep bringing smile on your customer's faces.