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I'm giving 1 star because of poor customer service. I haven't received my product yet and I don't care if it's the greatest sweater of all time, I won't shop with Zulily again. I simply didn't receive confirmation and come to find out the wrong email was input. The representative was nice but condescending to me and kept telling me what 'I' did wrong. There was no right or wrong in the situation just help me find my order and re-send confirmation to me. I work in the hospitality industry and the client is 'never' wrong. We all work by that rule and while we do not like it at times it's just how it is. Be kind. You simply help with the given challenge and make sure they are pleased with the outcome.