fred m.

I have been listing my house for years at several thousands of dollars per year on VRBO, Homeaway and Vacationrental.com and paying 2.5% out of my pocket for credit card rentals. Now, the site adds a "service fee" on top of all this and customer service wait times are 25 minutes and longer. What an improvement...

By the way, I have been in the online software business for decades and know the margins are already fat for the kind of volume the Homeaway family does. Could this be a result of the purchase of the site family by Expedia to pay of debt?

Personally, I am now worried that renters will go to other sites and therefore Homeaway has forced me also to explore other sites for a more transparent business plan for my potential customers..