Frederick C.

I'm a web platform developer, owning several running companies online. I came across this site today, and after reading so many unsatisfactory comments, I've decided to write an honest review.

First of all, Alibaba is the world's largest b2b sourcing for china based products.

With regards to all the complaints against the company, 1 really essential thing is missing here. But the solution was all along there with Alibaba.

Fyi, Alibaba owns taobao.com, and so far the quality of goods being supplied by the vendors have been satisfactory. I know this first hand because my wife have been sourcing for goods day-in-day-out there.

I discovered after thoroughly going through the site components, and found out that there are there no components to enter reviews on a specific vendor. What is the factor that prevented them to do so? With that filter alone, you can entirely absolve the product specs filtration and vendor status filtration.

I compare this site with the taobao chinese platform, where in taobao.com, there have been diamond ratings, crown ratings, etc such to avoid such problem, all along their solution is there. You need like x amount of likes to get 1 icon, build 10 icon, you get to exchange 10 icon to 1 new icon on the next level.

Taobao had effectively employed a multi-level unique rating system that enable vendor rate based on end users opinion and ratings and experience, not because of their money paid to alibaba to get a one off payment to trade statuses.

While there may be cases of forgery where such ratings can be obtained by paying more, like what companies offering to sell facebook likes, this multi-layered rating is far more expensive to get full rating. It is much viable to force vendor to invest a lot so they would not tarnish their reputation goals. So it's a win-win situation for all, end user, alibaba, and vendor.

An extreme example is tmall.com, you need to hundreds of thousands in deposit to be able to start to vend in that site. Do you think the supplier would act otherwise to get bad ratings?

Since, custom tickets for complaints is both ineffective, tedious for end users AND it's an expensive solution. I hope they would employ such ratings in Alibaba that's fundamentally missing and would almost reduce most of the complaints from end users from all around the world.