Fred A.

Went to the closest store (North Haven) was greeted by a sales person in a leisure suit and all he did was argue; left after 5 minutes. Went to the Newington store and found a very knowledgeable, competent sales person. Bought a combo wall oven (2 ovens) through him, it was installed & 1 of the ovens didn't work.
Service call was useless: response was that a service order had been issued to a separate company; never heard from them & when I contacted them was told they had no service order for the unit.
Still waiting for repair from Bosch 2 weeks later. COMPANY HAS GONE DOWNHILL; AVOID IT!