Why would I need a "password" to order something using a credit card? My customer # C*******/1 should be enough - but not necessary either! I was trying to give you some business as you beat "amazon.com" by about $5 on this order! No big deal - just a recommendation not to use a "password" when ordering items from your catalog! Thanks for the free shipping. It was quick as I got my barrel pump and new chainsaw chaps today from UPS.