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Who can rate you on a questionnaire I completed you have done nothing yet. Let's wait and do after you do something
I recently got a call from Yoddle and my experience has been horrible... they have calls coming to my personal cell... not my business... they seem like they read from a script and when I ask questions they seem lost... they do not hear what I say. On the 1st set up call they were so lost. Could not get system to work and I actually was seeing the Yoddle reps screen when they attempted to log in to my computer to see what to do. 2nd attempt to complete set up Yoddle came thru as Google on call id,,, so I did not answer
I think they just took my money and ran and now im left with poor service... they simply don't hear what I say and call right back and ask same Q again... its such a comedy of errors now... they have damaged my reputation and my business... do not use Yoddle
Tip for consumers:
Don't use them!
Frank T.'s review of Yodle earned 4 Very Helpful votes
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Hi Frank - I'm Syvenna Siebert, the PR Manager at Yodle. I just read your review, and I'm really concerned about this because what you've described is not the experience we aim to deliver. If you have a moment, could you contact me at syvenna.siebert@yodle.com or 646-770-8974 with your business name and other relevant details about your account? I'll look into it and make sure that we correct the phone number and that you're getting the service you need.
Thank you,
Syvenna