Frank T.

Also GE uses them to "repair" their faulty equipment. After less than two years with my new GE dishwasher, it started acting up. After tens of emails they agreed to send a "service" person to fix it. Sears Home Service sent someone who looked at it for 5 minutes and said it always happens to that model. He ordered parts and said call back when they arrive at my house. A month later and calls everyday to SHS (not a US company or service) they send a guy out two weeks later. Of the 4 parts that were sent, he replaces one and takes the rest unopened. His 15 minute comment was "if it doesn't work tell GE to send you a new dishwasher. 30 minutes later the dishwasher won't turn on. GE said they will send us a $325 "goodwill" certificate towards the purchase of a new GE dishwasher. This is for my $700 purchase. I strongly suggest you purchase nothing from sears or GE and definitely don't let them repair the ones you have. Worst treatment I have ever had in my life. BOYCOTT!