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Frank S.

Contributor Level

Total Points
128

1 Review by Frank

  • Everbuying.net

11/18/15

I am really trying to be objective and to stay on point.
BEWARE!
I purchased two items of which one was never delivered and the other disfunctional.
Made an attempt with "support" to rectify the undelivered item and after a 5 week dialog got a credit to my EB wallet. Then for the disfunctional purchase I also got credit to my wallet.

Now comes the catch: I CANNOT APPLY ALL THE CREDITS TO A PURCHASE.
I get to only apply from my wallet 30% of the purchase price and must pay 70%.
So in effect I get to purchase and pay for more junk that would more likely be undelivered or not functional.
This may sound like rant(perhaps it is)

A very unsatisfied buyer.

Most unfortunate that I had to public in order to get the right results.
From my perspective this sequence of events should never have happened, I think support should have the ability to understand the issue by clarifying it then respond appropriatly.
In any case my issue(s) are resolved if Everbuying follows through as promised.

Tip for consumers:
One star is too high, I want to make it -100 if I could. They lie with all heir replies, promised refund NEVER materialized.

Do yourself a favor, BUY FROM SOMEONE ELSE.......

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Frank,

First, I want to offer my sincerest apologies to you for the issue.

We have resolved your problem and replied to the ticket, please reply to us.

Thank you so much for your kind support.

Best regards,
Everbuying Customer Service

Frank Has Earned 8 Votes

Frank S.'s review of Everbuying.net earned 8 Very Helpful votes

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