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Francis M.

Contributor Level

Total Points
80

1 Review by Francis

  • BookingGroup

11/28/23

Very misleading wedsite, was redirected to an American page and offered the best deal although was completely useless as I didn't have insurance to drive the car. Been contacting customer service for the past week but yet to get even a reply. Stay away from this company because they're support is terrible.

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Suppport T. – BookingGroup Rep

Dear Francis,

Your feedback is important to us, and we extend our sincere apologies for any inconvenience you may have encountered.

Please understand that our Customer Support team is actively working on addressing inquiries, and while we aim to respond promptly, the current volume may lead to a delay, which we sincerely regret. Typically, responses can take 5-7 business days.

We appreciate your understanding and patience as we work to improve our response times and provide you with the assistance you need.

Thank you for bringing this to our attention, and we look forward to resolving your concerns promptly.

Best regards,
Economybookings.com

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