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Francis H.

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1 Review by Francis

Groupon

  • Groupon

“Ideeli is filled with good deals but the customer service...”
2/13/14

Ideeli is filled with good deals but the customer service when something goes wrong is a bit unreliable. I'd use it again but with some caution.

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  • 179K Views
Helpful  (2)
Thank you
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DeeDee L. – Groupon Rep

Hi Francis,

Thank you for letting us know your thoughts here on SiteJabber. We appreciate that you shop with us and I'm happy to hear that you enjoy our deals. If you can please provide me with an incident number where you weren't happy with our customer service, I'd like to look into an unsatisfactory service you've received and find out with this happened. Thank you for your feedback and I look forward to hearing from you and resolving any issues. We value you as a member and thank you for being a member of ideeli.

Best,
Jason Faria
Director, Customer Service

Francis Has Earned 2 Votes

Francis H.'s review of Groupon earned 2 Very Helpful votes

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