Francine F.

I had knee replacement surgery and needed Eliquis to prevent blood clots. Aetna would not cover the $500 plus charge for 2 pills a day for 21 days. I was told I had not met my deductible. 8 weeks later, I am having knee replacement surgery for my other knee. AGAIN Aetna would not cover. Thankfully the pharmacy suggested using a GoodRX coupon which brought it down both times to $380. When I called Aetna for clarification, I was told that since I used a coupon, the other $380 out of pocket expense could not go towards my deductible. What a scam! The low premiums will never match the poor service. My advise...don't ever enroll in Aetna SilverScrpt drug plan. There's a reason it is inexpensive.