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Fouad Y.

Contributor Level

Total Points
87

1 Review by Fouad

  • DressLily

8/28/15

I ordered 3 shirts and only received 2? 2 of the shirts I received were supposed to be medium however they fit COMPLETELY different and they are SO SMALL! Maybe my little 5 year old cousin can fit in them. Its a shame as the shirts design look really nice :(

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CustomerService R. – DressLily Rep

Dear Fouad,

All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation.

For the item didn't fit you, please refer to http://www.dresslily.com/m-article-id-80.htm and provide us the information, we will provide you the solution according to the issue.
We hve contacted you for the situation of the other item, please check your ticket.

We want to extend our apologies to you regarding your issue, and we will work hard to ensure it is resolved to your satisfaction.

Best Regards
Dresslily Customer Service

Fouad Has Earned 7 Votes

Fouad Y.'s review of DressLily earned 7 Very Helpful votes

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