I purchased a product from them, as a digital product, and download it, tried it and it was a horrible experience, the game will not even reach 5 fps, while my computer fully surpass the game's requirments. I tried to refund my game from them, according to their own policy which is written on their webpage and stated, that anyone can return any product within 14 days no questions asked. However, they didnĀ“t stand for their own policy and word, what a shame!