Completely irrelevant items are evaluated as 'prohibited item'. Like, windshield wiper blade, auto brake pad, auto diagnostic tool... It will take you to write several emails, sending links of the product, sending the invoice and minimum one week wait so that somebody in the warehouse will look again to the item and tell "Oh yes, this is not a prohibited item". If I was asked a few months ago, I would recommend them but customer service and warehouse team has been failing since a while.
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