fion c.

Contacted few times for the same issue, I really sick of online chat with the Ebay agents, these Indian team cust service really no helping to solve the issue. Each time spent 20% of time to text me meaningless' talk, but no go to find the answer and asking are you connecting?, sometimes I awaiting their answer, but agent just ended the chat session. I found they lack of knowledge of what ebay's terms and promotions. After I given the link then just copy what the rule said, of course I read it before I contacted, then if you want the agent to explain and confirm the term that you don't understand, the agent could not explain to you. So which their own staff does not understand their own ebay's rules. NO knowledge, NO training...