Vaishnavi R.

Outrageous customer service.
First, my order was canceled without my consent. When you're willing to do that, also be willing to inform us and initiate instant refund! Second, my emails aren't being reverted to. Almost a month and I received one automated email, none else. Third, my money is not being refunded, credited, nothing! There is close to no response from the company's side. I'm a student and 3k is not a silly amount for a student to lose. I love the brand but I'm not going back because of how negligent they have been to me.