I used one time to buy wines and the order never come to my home and after some week they refund just the principal value without the almost 30 dollars they charged to shipping. I called to there and unfortunately people there are liars and with no respect customers.
On the original order, the customer requested the package be sent to the nearest Walgreens/FedEx location, where the package sat for 3 weeks with no pickup. The package was returned to us and we refunded the product but not the shipping, which is our standard policy as stated on the website. The customer called in today 7/22 and asked why he didn't get the cost of shipping back, and the Internet Manager calmly explained our policy.
Fernando Has Earned 3 Votes
Fernando A.'s review of InternetWines earned 3 Very Helpful votes
On the original order, the customer requested the package be sent to the nearest Walgreens/FedEx location, where the package sat for 3 weeks with no pickup. The package was returned to us and we refunded the product but not the shipping, which is our standard policy as stated on the website. The customer called in today 7/22 and asked why he didn't get the cost of shipping back, and the Internet Manager calmly explained our policy.