I've not had a problem with this site. However, I just booked a hotel for 5 nights down in Florida and I found the same room for about 50 bucks cheaper on Priceline. I want to use the best price guarantee and I have submitted about 8 requests but no one has gotten back to me. Starting to get frustrated.
Hi Felicia T.
I'm sorry to learn on your experience. Could you please provide your reservation number?
I'd like to investigate this matter.
Regards, Tal
Booking.com Customer Service Team
Hi Felicia T.
I'm sorry to learn on your experience. Could you please provide your reservation number?
I'd like to investigate this matter.
Regards, Tal
Booking.com Customer Service Team