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The service was great! Very helpful, many suggestions and templates. However when it came time to cancel my subscription I felt ignored. Conveniently the "my settings" page to cancel was always down. I emailed twice in a span of two weeks and got no response. I had to resort to live help and she was very nice. I don't like how tricky it is. If I didn't stay on this they would have charged my account again. I'm not pleased.
Felicia M.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Felicia M.,
We are glad that you found the site and service helpful, however I’m very sorry that you encountered cancellation issues online and did not get a response via email. Rest assured that this will be taken care of.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Product team. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer