Faye W.

I recently ordered perfume products from fragrance net. I waited over 3 weeks and had not received my products. I contacted them and they advised me to wait another week. I still did not receive the products. I contacted them again and immediately they said they would refund me. They offered no apology, no explanation has to why I had not received my products. I informed them I was disappointed. I was looking forward to receiving my products. I will not be using this service again and will certainly not be recommending them to friends and colleagues. Good customer service goes a long way, unfortunately fragrance net does not live up to their motto 'we appreciate your business'