From what I am reading here is a issue that happens one time. As a customer I completely disagree with this non sense. My whole family shops from this brand and we are obsessed with the clothing since the first order we purchased. Their customer service is amazing and really nice people they go the extra milage to make your if there is anything wrong they fix it right away. Trust me there are alot more other muslim clothing brand who's clothing are just horrific. I will forever be kabayare life time customer. Every time I wear there dress i get showered with compliments. Thank you guys for your amazing work and may allah continue to bless this company.