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This site is absolutely unprofessional and disappointing. Their delivery is a joke. What is that bs they are doing with transfering packages from UPS to USPS. If I wanted a $#*!ty USPS delivery I would not pay a whopping $10 for it. My package was scheduled to arrive on Dec 15th, sure enough it got transfered to my local post office. Christmas and Hannukah are here and I have no package. Is it lost, stolen, never sent? Who knows! The live chat people over on ideeli don't know anything and can't locate my package! What did I pay $10 delivery charge for? So it can get lost? On the holidays no less? And it's not the first time either. Ideeli either needs to change the way they do business/delivery or they will be fast out of business! By the way, I live in NYC, there is no reason a packge should take two weeks to get delivered after being sent!
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi Fashion,
I sincerely apologize for any inconvenience and I'd be happy to investigate the status of your missing package. To clarify, for most packages, we use a combination of UPS and USPS services so that your order can be delivered 6 days a week, including Saturday. I'm so sorry there seems to be a mishap with your delivery. Can you please send me the order details so I can look into it? Thank you.
Best,
Jason Faria
Sr. Manager Customer Service