fariah a.

This company is dishonest, incompetent and has terrible customer service.

I ordered two outfits. One outfit arrived 4-5 weeks after it was due to arrive after several emails I sent to the company inquiring about the status of my order. The second outfit had not been shipped at that point (thank god!) and as soon I received the first outfit and saw how terrible it was, I promptly cancelled the order for the second. I had requested custom stitching. The stitching was completely off. It did not fit by a long shot despite the proper professional measurements that I had provided. After I received the outfit, I emailed the company demanding a full refund. I was told to prove that the outfit was not tailored to instruction. I then took photographs of the outfit with a measuring tape to show how off the measurements were. I was told that I could ship back the outfit but Lashkaraa would not cover the cost of shipping and would only refund my money upon receipt. I emailed with them back and forth requesting that they cover the cost of shipping from USA to India since the product was being returned due to fault on the part of the manufacturer. The company flatly refused. The outfit cost $40 to ship with USPS. All other providers were charging $150, the cost of the outfit. I mailed the outfit back. It was lost in transit and Lashkaraa never received it. I was out $190 and nothing to show for it.

When i tried to review this company on their instagram page, instead of responding to my concerns they immediately deleted my comments and blocked me.

This company is awful, terrible and unprofessional. Do not waste your time and money.