QLink reps lie to you about everything. You are promised more minutes with this company to lure you in, but so NOT WORTH IT! Once you get the TOTAL POS phone (not the one promised) you will NEVER be able to get a live person on the phone... NEVER! This is a government money grab with no care about their customers. Phone won't update and error says my number is not associated with an active account. However, it does not stop the phone tracking and ads. Think you can actually bring your own phone, nope... not even my old Sprint-based Boost phone that works much better than the POS ZTE N9137 they sent me. I will find another company to switch to even if I get less minutes. AVOID QLINK FOR YOUR SANITY'S SAKE.
Hi Faith! We are very sorry to hear that you are unhappy with your Q Link service. Ensuring your safe and reliable phone access is our number one priority. Please contact our Support Team at Support@QLinkWireless.com, and our support team will be more than happy to assist you.
Regards, Q Link Wireless