I ordered a necklace on 30/7 and I should have received it by 14/8. The shipping information says the item has been on The same location since 7/8, so that's 17 days by now. Everyday it updates to a new date and time with the same location listed.
The final courier doesn't know of it's existence. Noone has been able to even verify the existence of the package. I bought a golden necklace with inscription as a wedding anniversary gift.
Dear Fabian,
Thank you for your feedback. We are really sorry that your order got delayed.
Unfortunately we can't find your order in our system without more information, but please send us a email, and we will look after your order. In case the order got lost in transit, we take the responsibility on your order.
Kind regards,
MYKA Customer Service Team