Update 3
A week since my last update and I am sorry to say that there has been no further action from the last email sent from WATCH33. No sign of action from Fedex. Matts promises are unfulfilled (ive not checked the refund) as much as would like to stick with them, they are not providing a satisfactory service! All I require is simple communication and a more personal service.
Come on boys get your act together.
Ill keep you posted.
Update 4
Got an email today stating I have been refunded! 5 weeks later! I think they have employed a cust svc rep and they have made many excuses!
Not checked refund but purchased same watch elsewhere http://www.firstclasswatches.co.uk/s...er-p-5211.html
£40 cheaper and free next day delivery! Authorised dealer.