I bought a dress and received a confirmation, after 3 weeks of waiting for my shipment, I started calling the customer service line. After 3 days of trying to get through to someone and being on hold for an hour at a time, I found out they over sold the dress I ordered and sent me an email saying they refunded me. From the other reviews I'm glad the order didn't go through seems that the quality isn't good and their returns are even worse.