Freelancer.com is such a huge scamming website i have ever encountered. Recently i completed a project with employers full satisfaction and got paid. After about a month, the amount employer paid was reversed back without even letting me know.
When i emailed freelancer support, they easily replied "The funds that were used by your employer to pay for your services were disputed through their payment source. This is the reason why the funds that were already transferred to your account were reversed.
We recommend that you contact employer to remind them of their account issue so that your earned funds can be reinstated in your account."
When i contact employer he wont respond. I am shocked how can freelancer reverse amount paid after a month for the service i provided already? Now who is going to pay for my service? I am never going to use this site again ever!
It is not a freelancer's concern if Employers' fund is under dispute or account not verified, freelancer.com should keep that in mind before releasing payment. They cannot simply reverse payment just like that.
I have been using this site for a long time now, but these days they have made the site so inconvenient imposing unnecessary rules and fees. I regret to say freelancer.com has become a huge scamming platform now, if you are new users- please dont use it. There are other freelancing sites that are more safe and secure.
At least they dont "Reverse payment" once you complete project successfully.
Hi, Evelyn. My name is Lara from Freelancer.com and I'm here to help you. I regret to learn about your experience and I can understand how frustrating it is to have your earned funds reversed. Please let me check this again for you. Kindly send me an email at larao@freelancer.com. Looking forward to hearing from you soon.