I ordered a product ************** with tracking #LTJS******* on October 18. I am leaving for Florida tomorrow, November 12. I have not received my order and when I click my tracking number it says it is invalid. There is no way to contact you or bypass the circular nature of your internet system. VERY FRUSTRATING! It is making me suspicious that you are not legit.
We are sorry for all the inconvenience. As you chose the free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Thanks for shopping with us!
Sincerely,
Miniinthebox
Eva Has Earned 2 Votes
Eva N.'s review of MiniInTheBox earned 2 Very Helpful votes
Hi,
We are sorry for all the inconvenience. As you chose the free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html
Thanks for shopping with us!
Sincerely,
Miniinthebox