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Ripped off for $200 item on Etsy. I also paid for insurance, and shipping. Seller shipped broken item and would not pay me back the refund they received from the post office. I reported this to Etsy, I had photos I sent to the seller of the damaged item I received and long history of Etsy conversations asking for my money back. Etsy's response? The seller has to rip off more than one person for them to act. See direct quote from
Etsy Trust and Safety:
"You can rest assured that sellers who continually demonstrate an inability to fulfill business obligations in a professional, honest manner are permanently removed from our marketplace."
Pretty amazing that a business will not act unless they rip off more than one person. "Rest assured".
Tip for consumers:
Buyer beware. Etsy protects sellers who send damaged items not as described, even if you send them photos. They don't care, not getting your money back.
Etsy R.'s review of Etsy earned 11 Very Helpful votes
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