ethel g.

I purchased over $2300 in gift cards thru Raise. At first they were fine, but I tried to use one at Outback ($200) and it came up invalid. After six months of fighting (BBB, State Attorney, Federal Consumer Complaint, writing numerous emails, and mailing letters to their head of PR), I finally got a refund, only for it to happen again yesterday! Longhorn gift card was $100, when I called to check it came up invalid, so I called back and spoke to someone, they were helpful in telling me the card was purchased with a fraudulent credit card and the funds were removed and I would have to deal with the 3rd party reseller (Raise.com) So I called and got nice rep, but of course they couldn't help past the "100 day guarantee) then I asked to speak to a manager, and got the same line. I am determined to fight this in the hopes they change their policy to help us all that have been cheated.

I've purchase many vouchers from Half Off Depot. They used to be good. Now they are NCrown (or maybe something else again) and cant find my vouchers, of which I had many, as well as the credit I had on my account. Haven"t been able to get any customer service.