Esme o.

I ordered my item 26 days ago and it cleared customs 20 days ago, but there has been no update on the track my order section and it still hasnt arrived. I contacted customer care a while ago and all they said was it should arrive within 6-8 business days of clearing customs, but I think even then when they sent that reply it had been over that time. I have then replied to that email and attempted to contact them multiple times since then, all of which have been ignored. I ordered my item almost a month ago now, this is getting ridiculous- Im posting this in hopes that someone who works for Tobi sees this and to warn you all do NOT order from this site!