Elizabeth S.

This is the second time I have had the same washer the first one worked for the first 2 years. When we moved into our brand new home in December of 2023 and it leaked on the cleaning cycle. We thought it was just time for a new one so we got a brand new washer that was the same. It has been less than 30 days that we have had it and it leaked on the cleaning cycle. AGAIN! Damage to the hardwood flooring, the carpet and baseboards. Are you freaking kidding me? The door is clean I wipe it down every other wash, all socks go into a wash bag, and I mean ALL socks. This isn't a coincidence that this has happened not once but TWICE in a matter of a couple months! Everything is securely connected, now I have a washer full of bleach and water that I cannot let finish because of all the water that is already on my brand new freaking floors! My in laws have Samsung appliances and they haven't had this issue ever WITH front loaders. NOT OKAY!