Erin T.

Zurple makes promises they can't keep. I agreed to take on shares and was promised leads. None came through I called out to my Rep Bill Woods to ask what the problem was. I'm not getting any leads sent nor are they good with a contact address... none had phone numbers. I still sent them a CMA through the system and also my mail. But whay else could i do... Some of the leads had address that were invalid.
But I was getting two maybe three for a month... non participating leads for $799.00 a month... something must be very wrong here. So I reached out to my rep Bill Wood. For like three weeks no response, then finally I contact support let them know The issue I'm having with leads and that Bill told me I get leads with numbers. They then told me Bill was no longer with them. That I was in a signed contract with them and was not able to make any changes until after my 6th month but if I was so unhappy with ny service they would give me a credit after my 6 month agreement. (I'm sorry but if your choking on cow manure will you ask for it at a discount price?) What kind of customer service is that?
I was only on my 3rd month when I was told this crap.
They customer service is ridiculous once your signed they could care less about you or what was promisedto yoy by their reps. Really this is $799.00 a month for a platform that your MLS could provide for you. They RIP YOU OFF! I was completely discussed with their disregard from the what their reps told me to the fact they were not willing to work with me when I told them I would not pay for any "additional shares "leads" but just their platform. When an agent pays in to a lead gen system and puts $2400 in for 3 months and gets nothing... I mean absolutely NOTHING in return why the hell would I consider putting in an additional $2400 that now I don't have! RIP OFF!